Privacy Policy

Afri Online Shop – Privacy Policy

Last Updated: October 2025

At Afri Online Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our platform — www.afrionlineshop.com and our mobile applications.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide better services and improve your shopping experience:

a. Personal Information

1. Name, email address, phone number, and delivery address
2. Payment information (processed securely through third-party gateways)
3. Account credentials and login details

b. Non-Personal Information

1. Device information (IP address, browser type, operating system)
2. Usage data, such as pages visited, time spent, and search history

c. Vendor Information

1. Business name, contact details, and payment account information for vendors registered on the platform

2. How We Use Your Information

Your information is used for the following purposes:

1. To process and fulfill orders efficiently
2. To provide customer support and respond to inquiries
3. To personalize your shopping experience
4. To improve website functionality and user experience
5. To send updates, offers, and promotional content (only with your consent)
6. To comply with legal and regulatory obligations

3. How We Protect Your Information

We employ industry-standard security measures to protect your data, including:

1. Secure Socket Layer (SSL) encryption
2. Two-Factor Authentication (2FA) for sensitive account access
3. Regular system audits and malware protection
4. Restricted employee access to personal data

Your payment information is never stored on our servers; it is processed securely through certified third-party payment processors such as Stripe and Paystack.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Remember your preferences
2. Improve website speed and functionality
3. Analyze website performance and user activity

You can control or disable cookies through your browser settings, though some features may not function properly if disabled.

5. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share necessary information with:

1. Vendors to fulfill your orders
2. Delivery and logistics partners for shipment and tracking
3. Payment processors for secure transaction handling
4. Legal authorities, if required by law or to protect our rights

6. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your account and associated data at any time.

7. Your Rights

Under applicable laws, you have the right to:

1. Access, update, or correct your personal data
2. Request deletion or restriction of your data
3. Withdraw consent for marketing communications
4. Lodge a complaint with relevant data protection authorities

Requests can be made by contacting our Data Protection Officer via privacy@afrionlineshop.com

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

9. Children’s Privacy

Afri Online Shop does not knowingly collect personal information from children under the age of 13. If we learn that such data has been collected, it will be promptly deleted.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

📧 privacy@afrionlineshop.com

🌐 www.afrionlineshop.com

📞 +233202783482

Afri Online Shop — Your Trusted Marketplace for Secure and Convenient Online Shopping Across Africa.